DELEGATION
To the Managerial and Business Coach
As definitions of management have changed, the role and definition
of the managerial coach has likewise changed. It is no longer
sufficient to have business and managerial savvy or skill
sets that may prove to be dated. It is now necessary for coaches
to also understand business work groups, integrated product
teams, virtual employees and the ways businesses are re-structuring
to meet market demands.
The coaching task is increasingly complex and challenging
partially due to increasing requirements from businesses for
greater employee output with declining resources. The task
is also impacted by competition from companies that out-place
jobs to domestic or off-shore companies, or both. As a result
coaches are challenged understand ways to manage business
resources, systems and processes that were never designed
for these new demands. Coaches must now help managers to learn
and settle in to the new roles and responsibilities required
by businesses.
Delegation, is one of the Essential Management
Skills modules offered by Mentorsys. These modules are resources
for managerial coaches when working with both new and seasoned
managers.
Delegation is written for coaches to use
in part, or as a workbook. It is intended as a guide for coaches
who may be new to business coaching. It is also written in
a manner that directly addresses and tasks the manager. Please
use this method as a guide, and feel free to adapt the words
to your particular coaching situation.
| OBJECTIVES
- Get results through people
- Share the workload to free yourself up for higher
level tasks
- Recognize your fears about delegating that hold
you back
- Improve your effectiveness
- Motivate your employees to take on new challenges,
and grow
- Know the benefits of delegating
- Understand what can you delegate
- Learn to take key actions
- Identify proficiency levels
|
STEPS to Delegation
- Develop a plan
- Select the right people
- Select and define the level of competency required
- Delegate
- Monitor and follow up
- Recognize accomplishments
|
PROBLEMS FREQUENTLY ENCOUNTERED BY MANAGERS
ABILITY
They don’t know what they’re supposed to do
Don’t know how to do it
They think they are doing it
They are punished for doing it
There are obstacles beyond their control
Their personal limits prevent them from doing it
They anticipates negative consequence for doing it
EMPLOYEE WILLINGNESS
They don’t know why they should do it
They think your way won’t work
They think their way is better
They think something else is more important
They are rewarded for not doing it
There is no positive consequence for doing it
There is no negative consequence for not doing it
“Look into this and get me the particulars. I will decide.”
“Prepare an analysis and recommendation for my review.”
“Prepare an analysis and recommendation then let’s
decide together.”
“Keep me informed on your progress but keep going unless
I tell you to stop.”
“Decide and take action but let me know what you did.”
“Decide and take action, you do not need to check back
with me.”
|
